The Case of the Dead Lift Station
THE MYSTERY There was a power outage at a municipal waste water collection system, which left a lift station dead in the water. The station wouldn’t run on generator power, and once regular power resumed the station wouldn’t come to life in auto or bypass mode either,...The Case of the Fault-Heavy Weigher
THE MYSTERY An ACES customer manufactures tortilla chips, using a 30-year-old multi-hopper weigher to measure chips for bagging. The machine was faulting and the customer had worked with factory tech support to troubleshoot it themselves, but after replacing $12,000...The Case of the Ripped-Up Paper Machine
THE MYSTERY A packaging manufacturing company called ACES as one of their paper machines had broken two felts in short order. The felt is a strip that carries the paper pulp, threading it through a long and complex series of rollers to squeeze out the water. The...The Case of the VFD Swap
Sometimes swapping an old VFD for a new one is harder than it looks, like when the old drive is much larger and heavier than the new one. Here, the ACES CSI (Control Systems Investigator solved both hardware and software challenges.